Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
Qonix ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our blockchain platform, website, applications, and associated services (collectively, the "Services").
If you do not agree with the terms of this Privacy Policy, please do not access or use the Services.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Wallet addresses, usernames, and account activity logs.
- Payment Information: Details related to purchases, transactions, or staking within the Qonix ecosystem.
1.2 Non-Personal Information
We may collect non-personal information such as:
- Device information (IP address, browser type, operating system).
- Usage data (pages visited, time spent on the platform, interactions with features).
- Blockchain-related data (transaction history on the blockchain, excluding private keys).
1.3 Information Collected Automatically
When you use our Services, certain information is automatically collected, including:
- Cookies and similar technologies to enhance user experience.
- Log files to monitor platform activity and troubleshoot issues.
1.4 Sensitive Information
We do not intentionally collect sensitive personal information (e.g., health data, political beliefs). Please refrain from submitting such information.
2. How We Use Your Information
2.1 To Provide and Improve the Services
We use the information we collect to:
- Facilitate transactions and activities within the Qonix ecosystem.
- Ensure secure access to and operation of the Services.
- Personalize user experience and optimize platform performance.
2.2 Compliance and Security
We use your information to:
- Conduct identity verification and anti-money laundering (AML) checks.
- Comply with legal and regulatory obligations.
- Protect against unauthorized access, fraud, and other malicious activities.
2.3 Communication
We may use your information to:
- Respond to user inquiries and support requests.
- Send transactional notifications, updates, and security alerts.
- Provide marketing communications, where permitted by law.
2.4 Analytics and Research
We may analyze user behavior and platform usage to improve blockchain technology and related features.
3. How We Share Your Information
3.1 Third-Party Service Providers
We may share your information with trusted third-party service providers that assist in delivering our Services, such as payment processors, analytics providers, and security firms. These providers are bound by confidentiality agreements and may only use your information for authorized purposes.
3.2 Legal Obligations
We may disclose your information to governmental or regulatory authorities as required to comply with legal obligations, such as:
- Anti-money laundering (AML) and know-your-customer (KYC) requirements.
- Responding to subpoenas, court orders, or legal processes.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy standards.
3.4 Anonymized Data
We may share anonymized or aggregated data with partners, researchers, or the public to improve blockchain technology and enhance the Qonix ecosystem.
4. Your Choices and Rights
4.1 Access and Portability
You may request a copy of your personal data or transfer it to another service provider, subject to technical feasibility.
4.2 Correction
You have the right to correct inaccurate or incomplete information associated with your account.
4.3 Deletion
You may request the deletion of your personal information, subject to legal and regulatory retention requirements.
4.4 Restriction
You may request to restrict the processing of your data in certain circumstances, such as if you contest its accuracy.
4.5 Objection
You may object to the processing of your data for direct marketing purposes.
4.6 Managing Cookies
You can manage or disable cookies through your browser settings. Note that disabling cookies may impact platform functionality.
To exercise your rights, contact us at support@qonix.io.
5. Data Security
We implement industry-standard measures to protect your information, including:
- Encryption of sensitive data.
- Secure server infrastructure and firewalls.
- Regular security audits and updates.
User Responsibility: You are responsible for securing your account credentials, wallets, and private keys. Qonix is not liable for any loss resulting from user negligence or failure to safeguard access credentials.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal and regulatory obligations. Retention periods may vary depending on the type of data and applicable laws.
7. International Data Transfers
As a global platform, Qonix may process and store data in jurisdictions outside your home country. By using our Services, you consent to the transfer of your data to such jurisdictions, which may have different data protection laws.
8. Children’s Privacy
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of any such data, we will delete it promptly.
9. Updates to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised "Last Updated" date. Users are encouraged to review this Privacy Policy periodically.
10. Contact Information
If you have any questions, concerns, or feedback regarding this Privacy Policy or the handling of your information, please contact us at:
- Email: support@qonix.io
- Address: 7 High St, Rutland, 05701, VT, USA
Glossary
- "Personal Information": Any information that identifies or can be linked to an individual.
- "Non-Personal Information": Data that does not identify an individual.
- "Anonymized Data": Information that cannot be linked to an individual.
- "Blockchain Data": Publicly accessible transaction data on a blockchain network.
